Installation of Intorel’s M&C software, Visionic 5.3, on an Offshore system

Intorel was contacted by a Malaysian company which was interested in using our cutting-edge M&C Visionic products.

For more than a decade, Intorel has been developing and providing reliable and advanced monitoring and control software solutions for the satellite, broadcast and telecom industry.


Visionic has already been implemented in more than 800 systems and every project we have worked on has been different from one another,and the latest one wasn’t an exception.

It was the perfect opportunity to use state-of-the-art satellite proven technology for the maritime industry.

The client was looking for an M&C software which would help them monitor and control their remote offshore ships via their central HUB site.  They saw in Visionic the most adequate solution for their system.

The Visionic VSAT systems were used to monitor and control redundant satellite modems on each ship and the Visionic Frontline for HUB site was used to monitor and control each ship’s status and performances.

Offshore case study

It took our engineers 9 days to develop and deploy the VSAT and Frontline systems specific to the structure’s specifications, including the remote installation, via remote internet access of the central HUB and offshore sites along with the full Acceptance Test.

As the client was satisfied with the system we deployed and our engineers’ performance in executing the project, they decided to scale up their HUB site to a Visionic Professional license, allowing them to add as many ships as needed to their fleet.

This project has definitely been an added asset to our successful projects’ portfolio and it shows how scalable and flexible our Visionic software solutions are.

If you are interested in using our M&C software solutions for your systems, do not hesitate to contact us at

Case Study: Installation of the Uplink M&C system in Myanmar

uponarrival1In December 2011, the Intorel team went to Myanmar to install an Uplink Monitoring & Controlling system on the Tanyin Uplink station, which belongs to the Ministry of Telecommunications.

In November 2011, we received the station’s hardware schematic and started immediately to prepare the entire system in house, here in Luxembourg, taking in consideration the station’s needs and requirements.

We prepared everything in demo version, all the device drivers were tested in house, so that when we would be there, we’d only have to install it on the server and on the client.

During the preparation of the project we advised our local partner on the hardware requirements needed for the installation of the Visionic.

Our partner company Anatron organised and secured timely shipment and procurement of all of the equipment locally, as to minimize the costs and simplify the logistics.

We did this so we could prevent any transport and customs issues related to import of the equipment, while at the same time one of the client’s requirement was to procure equipment in the region, as to help the local economy.


Due to planning ahead, everything was already there when the Intorel team arrived at the Myanmar station, therefore all we had to do was start cabling and connecting the equipment to the server.

As their previous equipment was quite old, we had to rearrange the connectors and cables so that they would fit properly, which was no problem for us.

Before starting the connection to the devices, we had to pull the cables from the equipment to the server.


From the beginning, we found it important to let our customers participate on the installation and connection of the system, and to keep them up to date with the process of installation.

This way, they would know how everything was installed and connected and where everything is, so that in case there would be a problem, they would know how to repair it.


After the whole installation of the server and the connection of the rest of the gear was done, we tested it to check the communication of the server with the equipment.

As everything was working correctly, time came to provide training for our clients.

We explained them how Visionic works, what happens and how it shows when there is a problem, and how they could make changes on Visionic.


With planning ahead, as well as cooperation from our clients, we managed to finalise the installation and the operators’ training in 4 days.

After our work was done, it was time to head back to Luxembourg.

We would like to also thank our trusted partner Anat Bongsudhiruks from Anatron, without whom we wouldn’t have had the opportunity to do business with Myanmar and meet such wonderful people.

Anat was our project leader and helped us to make this project by guiding us so that we could fulfil all the clients’ wishes and needs in the best possible way.

It would definitely not be our last time in Myanmar.